At Schneider’s Corporate Business Center in Green Bay, July 31, 2014, started like every other day for associate Toni Wicker (right in the photo). During a meeting, her hearing changed dramatically. It felt as if she was entering a tunnel, and voices and background noises got quieter and further away. She began to have pain in her neck and knew that something was very wrong. She asked for someone to call for an emergency responder.
The next thing she remembered was Responder Angie Van Lanen (left in the photo) running into the room. At one point, Angie asked Toni to smile, and she observed her. Toni watched Angie’s eyes closely, as she knew she was looking for possible signs of a stroke or neurological damage.
When she saw Angie react, ever so slightly, she knew she was in a serious situation. What she didn’t know at that time, was that Angie had just gone through emergency responder training one month earlier. At that training, the students drew random scenario cards to act out and practice various skills. Ironically, of all the cards available, Angie had drawn the stroke card! Her asking Toni to smile was a direct result of that training and allowed her to provide critical details to doctors that helped save Toni’s life.
Angie went with Toni to the hospital so she had a familiar face to see when she arrived via ambulance.
Toni was quickly diagnosed with a ruptured aneurysm that required an immediate procedure and a secondary surgery. Not only did she survive, but she had a remarkable recovery, returning to Schneider four months later. The first person she asked to see was Angie, so she could hug her and express her gratitude.
Without Angie’s quick, calm, and knowledgeable reaction, Toni believes she would not be alive. It took a whole team of compassionate volunteers, including Angela Rhode, Scott Seidl and others to ensure this event had a positive outcome.
All 720 volunteers make me extremely proud to be a part of Schneider’s unique and rewarding Emergency Responder program!