National Truck Driver Appreciation Week is Sept. 8-14, 2019, and Schneider is celebrating its Driver Appreciation Days Sept. 10-12.
Schneider leaders will visit locations nationwide, and we’ll provide free meals and fun giveaways during this special week, but true driver appreciation can never be confined to a week.
That’s why we want to share some of the long-term progress we’ve made through the Schneider Driver Experience Initiative we formally rolled out during National Truck Driver Appreciation Week last year:
1. Technology and time: Tablet rollout nearly complete
New Samsung Galaxy Tab E 11-inch tablets continue to be deployed to Schneider drivers — with the rollout expected to be completed by the end of the year.
We’re constantly enhancing the available features, but drivers enjoy many time-saving advantages already:
- Access to useful apps (e.g. CAT Scale, Weather, Transflo, MyPilot, RailPASS, ShipCSX).
- Integrated Workflow features, with more on the way, like Rate My Location.
- Turn-by-turn navigation — all other functionality locked out while truck is moving for safety.
We’re also nearly finished adding Skybitz tracking technology to trailers and containers to decrease time and increase reliability in finding trailers.
2. Equipment: Driver comfort at the forefront
Nearly every line of business has added hundreds of pieces of new equipment: New tractors, containers, trailers and chassis are continually being purchased to keep our fleet one of the youngest on the road.
Many new Freightliner P4 model tractors come equipped with:
- Auxiliary Power Units (APUs).
- Satellite radios.
- Memory foam mattresses.
Life on the road has never been more comfortable for our professional drivers!
3. Facilities: Building and renovating a leading network
We’re also upgrading existing facilities:
- Refurbishing lounge areas and showers.
- Adding healthier food options.
- Reducing time at the gate and adding more parking.
- Adding Driver Services in Phoenix.
4. Customer wins: Dozens of new Dedicated accounts
One of the biggest things we can do to improve the driver experience is keep you moving. Our Sales and Marketing teams have landed some exciting new customers and expanded business with some familiar names.
The best way to get an up-to-the-minute listing of Dedicated customer accounts is through our Dedicated driving job search. If you looked recently, we may have added even more!
5. Driver treatment: Mandatory office and shop training on driver experience
It’s every associate’s responsibility to find ways to improve the driver experience. To make that even more clear, all office and shop associates attend mandatory Driver Experience training.
To date, nearly 2,000 associates have completed the training, which requires attendees to assume the persona of a driver and experience three days on the road. Those who have attended the training have been shocked to learn some of the challenges drivers face — and how little things can have a domino effect on a driver’s time.
The driver experience focus will continue
Schneider has a Driver Experience team that meets every week to move driver-focused projects forward. The three main focus areas will continue to be:
- Improving the overall driver experience.
- Valuing drivers’ time — removing barriers that inhibit driver productivity.
- Providing drivers innovative technology solutions.
“As always, the role of the professional driver is at the center of the customer experience — which is why our focus and investments are geared toward improving the driver experience. We will continue to recognize the value of the individual; you have unique needs and aspirations, and Schneider strives to be a place where they are fulfilled and realized.” – Mark Rourke, President and CEO
Improve your driver experience — Driver Appreciation week and every week!
Looking to join a company committed to continually innovating for drivers? Upgrade your driving career today by exploring opportunities.