Leonard Porter, an Order Fill associate at the Elwood, Ill. warehouse, said he received a coin for outstanding performance during his first week of training. He was given additional coins for staying late to help clean up and recognizing mistakes in the warehouse that would cause others to pick wrong items.
More examples of outstanding associate behaviors are:
- Picking up shrink wrap or label backs.
- Helping another associate lift or move a case.
- Reminding a fellow associate to beep their horn at stop signs.
- Jumping a fellow-associate’s car that has stalled in the parking lot.
What coins are used for
Each coin an associate receives is worth $5 to the online company store. The most frequently purchased items by associates include Schneider hats, shirts, backpacks and jackets.
Human Resources Business Partner from Elwood, Ill., Christine Suhadolc, said the program allows associates to represent Schneider through the products they are able to purchase.
“It thrills me to see associates excited to wear and represent Schneider in the warehouse and in the community,” Suhadolc said. “The COIN program allows the associates to earn the gear they want.”
Importance of the COIN program
Schneider believes a long-term differentiator in serving customers is the quality of its associates and culture. It is imperative we sustain a high-performance environment that is deeply rooted in the Core Values.
The COIN program is just one of many ways Schneider values and appreciates its associates for the hard work they do every day.