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Operations Representative

Location:
Sterling, IL
Shift:
First shift
Job ID:
202241
Schedule:
Full time; Sun-Tue 6am-6pm, Wed 6am-2pm
Schneider is seeking a high energy Operations Representative to collaborate and provide creative solutions that exceed Driver and customer expectations. In this role, you'll ensure customer service pick-up and delivery requirements are met, achieve equipment performance standards, maintain an excellent safety record and retain safe Drivers who provide excellent customer service.

Our Operations Representatives:

  • Work closely with Drivers to meet customer needs with an emphasis on safety and resolving potential customer service, cargo claims, maintenance and equipment issues
  • Establish and maintain positive working relationships with Drivers and Customer Service
  • Schedule required training and ensure completion by the Driver
  • Coordinate routine pay settlement questions for Drivers
As an associate you will enjoy a strong work/life balance that includes paid vacation and holidays along with paid personal time off. Our associates also have access to medical, dental, and vision insurance and enjoy our company-paid life insurance and 401(k) savings with a company funded retirement plan. Schneider is dedicated to continuous individual development and offers a wide variety of opportunities through company-paid training and more than 170 personal development courses. What are you waiting for, you will love it here!

Successful candidates will have:

  • Ability to work non-traditional schedule: Sun-Tue 8am-8pm, Wed 8am-2pm
  • A high school diploma, GED or have equivalent work experience
  • Effective and efficient oral and written communication skills, the ability to work effectively in a high-pressure team environment, strong attention to detail, and time management skills

Company Overview:

Schneider is a premier provider of transportation and logistics services. Our legacy started in 1935 with one man, one truck and one dream. Since then, we’ve grown and evolved to become a $5 billion company (2018 revenue) with one of the broadest portfolios of services in the industry delivering superior customer experiences.

The Schneider Way:

  • We treat our customers, associates, shareholders and suppliers with integrity, dignity and respect.
  • We are a desirable employer due to our dedication to achieving mutually beneficial, lasting relationships.
  • We are a responsible member of the community.

Core Values:

  • Safety-first and always
  • Integrity in every action
  • Respect for all
  • Excellence in all that we do
Rise to the challenge and become a part of the Schneider family. Be the difference with a leader in an industry that impacts the world. Apply today at http://www.schneiderjobs.com.
Schneider is an equal opportunity employer.

Diversity, Equality and Inclusion at Schneider

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, gender, age, religion, sexual orientation, experience and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organization’s success, and it fuels innovation, improves strategic thinking and cultivates leadership. Navigate to the following link https://schneider.com/about-schneider/diversity-and-inclusion to learn more about DEI at Schneider.