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Claims Manager

Work model:
Green Bay, WI
First shift
Full time; Monday - Friday, 8:00 a.m. - 4:00 p.m.

Job overview: 
Schneider is seeking a Claims Manager in Green Bay  to work closely with the Senior Claims Manager on the implementation of the overall strategic operating plan of INS Insurance Inc.  Accountability also includes the leadership and performance management of Claims Adjusters and/or Claim Specialists and potentially, Team Leaders. 


  • Lead, coach, and mentor team of associates to consistently gather claims data to ensure accuracy, resolve problems, and act on opportunities to meet driver needs, improve efficiency, drive results, and develop process enhancements.
  • Set performance expectations and provide on-going feedback to associates to improve individual performance and contributions.
  • Establish and monitor meaningful performance metrics, for the department and individual associates that drive superior results, including annual operating plans.
  • Assist with design of an individual development plan tailored to each associate with their career aspirations in mind.

Skills and qualifications:  

  • Bachelor degree or equivalent work experience. Five plus years of relevant experience.
  • Minimum four years experience working in the general field of insurance and/or handling auto liability, property damage, bodily injury or freight claims; transportation knowledge preferred.
  • Prior leadership experience preferred.
  • This is an Intake Manager position. Call center, Claims or Trucking experience is a plus.
  • Insurance license or other certification (CPCU, AIC) preferred.
  • Six Sigma and/or Lean certification preferred.

Pay and benefits: 

  • Medical, dental and vision insurance. 
  • Company paid life insurance. 
  • 401(k) savings plan with company match. 
  • Paid time off and paid holidays. 
  • Results-based incentive pay program where you can earn above and beyond your base pay. 
  • Tuition reimbursement. 
  • See full list of benefits.

Diversity, Equality and Inclusion 

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organization’s success, and it fuels innovation, improves strategic thinking and cultivates leadership. 

Job ID: 241103

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