Customer Service Careers Snapshot
Customer Service Manager
As a results-driven Customer Service Manager, you will provide frontline leadership to a team of Customer Service Representatives in a fast-paced environment. You will use a process improvement approach to maximize the productivity of the team, and closely monitor and deliver business results. This role will work in close alignment with the customers, operations and sales. In this position, you will broaden your industry knowledge, which in turn drives your career to limitless opportunities and positions you for interesting challenges.
Support Shift Manager
As a Support Shift Manager, you will provide frontline leadership to a team of Support Shift Representatives in a fast-paced environment during our 2nd and 3rd Shift hours. You also provide hands-on coaching and mentoring to a team of professionals. This role allows you to do creative problem solving and independent decision making. If you are looking for an alternative work-life blend, the Support Shift Manager role is for you!
In the role of an Equipment Manager, you will lead a team to ensure optimal utilization of trailers in a market and work in partnership with other departments to resolve trailer issues. You will be responsible for the impact the team has on performance results. If you enjoy leading a group of innovative, analytical individuals, you are the final piece of the puzzle. Become an Equipment Manager today!