How Schneider's diesel technician training keeps our maintenance team updated with technology

One of the most common questions I get when recruiting for our maintenance team is, do you have ongoing diesel technician training? I always think, “Oh boy, do we!” We are constantly training; it is a never-ending cycle. We cover everything from new hires to new technology on the trucks, van accident, refrigerated and even bulk tankers and confined space on the trailers.

3-tiered diesel technician training

1. Mentorship: Each new diesel technician will work with a mentor to get acclimated to the work and the environment.
2. Web-based training: These are training modules both created in house and directly from the manufacture.
3. Live training

Here at Schneider, we have a team dedicated to the ongoing training and development of our diesel technicians. This seven-person team has over 106 years of Schneider experience, with total industry experience topping 125 years! These experts go direct to the manufacturer for new technology training, and they will conform their training to Schneider’s configuration and bring it directly to the shops to train. Each trainer goes through a written test and three instructor-led classes before earning the ability to train. In addition, our master technicians have also passed the Automotive Service Excellence (ASE) testing.

This outstanding team has an impact on each and every one of our technicians, bringing them the ongoing training and development they need to advance in their careers. We are extremely grateful and honored to work with such a talented group.

Meet our diesel technician training team

Steve S. – 27 years with Schneider, 15 years ASE Master Diesel Technician, 10 years as a full-time member of the training team.

“What I like about working for Schneider is that Schneider has always been in the forefront with technology and equipment. They have always had a great technical support team and I am proud to now be a part of that team. As a technician, Schneider gave me the permission to get the job done without any anxieties. We have implemented many great ideas from the technicians on the shop floor. We provide the tooling needed to get the job done safely and correctly.”

Keith V. – 25 years with Schneider, 7 years ASE Master Diesel Technician, 5 years as a full-time member of the training team.

“What I like about working for Schneider is that Schneider has always given me the freedom to work hard without expectations from the management and the ability to stay abreast of the most current information to develop and share."

Vince G.– 18 years with Schneider, 6 years ASE Master Diesel Technician, 3 years as a full-time member of the training team.

“What I like about working for Schneider is the environment: Safe work environment, ongoing training and the equipment/tooling they supply (lifts, engine tools)."

When we asked Vince what he liked about being a trainer? “I really enjoy teaching others, sharing information. This position has allowed me to meet many of our techs from across the country.”

Colin P. – 7 years with Schneider, 6 years as a Service Advisor, Lead Tech and Senior Tractor Technician, 1 year as a full-time member of the training team.

“What I like about working for Schneider is the way that Schneider treats their associates and listens to their feedback. As a Schneider associate, you also have endless opportunities to grow with in the company. Also, the way the company supplies training to the associates to make sure they are staying up on the equipment, whether it is vendor or company training.”

Dillon R. – 6 years with Schneider, 5 years as a Tire, Safety, Warranty Champion all while being a Senior Diesel Technician, 1 year as a full-time member of the training team.

“What I like about working for Schneider is that it is always a great working environment! Performance-based job, where you are awarded for your hard working and skill set. Great friendly working environment.”

Toby C. – 3 years with Schneider, Toby came to Schneider with 22 years of experience in the field and hired in as a Senior Refer Technician, 2 years as a full-time member of the training team.

“What I like about working for Schneider is the great people and company to work for, able to progress in your career. That is why I came to Schneider — was with a previous company for 20 years that would not let employees advance to the next level.”

Max G. – 21 years with Schneider, 7 years as Lead Tire Technician. Max spent many years as the A/C and Bulk equipment champion as well. This is his 1st year as a trainer.

“What I like about working for Schneider is the endless opportunities for advancement. I am excited to join the training team as it will give me the opportunity to share my knowledge and to be able to coach and mentor the younger generation of technicians.”