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Operations Specialist

Sterling, IL
First shift
Job ID:
Full time; Thur - Sat 6 am - 6 pm plus Every Other Wednesday 6 am - 6 pm

Schneider is seeking an energetic Operations Specialist to support a divisional office, terminal or account in completing administrative processes, resolving process exceptions, and monitoring and printing customer Load sheets and Bills of Lading. Occasionally, you may support the driver associates in order to achieve specific customer service and key factor goals.

About the role:

  • Respond to driver phone calls and messages
  • Resolve Transportation Management system Tracking Events including shipments past due
  • Track and report out late loads and high profile service tracking
  • Maintain consistent attendance while exhibiting behavior in alignment with our core values. 

As an associate you will enjoy a strong work/life balance that includes paid vacation and holidays along with paid personal time off. You will also have access to medical, dental, and vision insurance and enjoy our company-paid life insurance and 401(k) savings with a company funded retirement plan. We also offer a results-based incentive pay program where you can earn above and beyond your base pay. Schneider is dedicated to continuous individual development and offers a wide variety of opportunities through company-paid training and more than 170 personal development courses. What are you waiting for? You will love it here.

Ideal candidates will have:

  • High School/GED or equivalent work experience, customer service experience preferred
  • Effective listing, oral and written communication skills
  • Ability to work effectively in a team environment, manage multiple priorities and prioritize workload

Diversity, Equality and Inclusion 

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organization’s success, and it fuels innovation, improves strategic thinking and cultivates leadership. 

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